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Business Administration Apprenticeship

Level 2 Intermediate Apprenticeship Framework


The Business Administration Apprenticeship will help you develop the skills and gain the experience required for administration work in today’s modern business environment. Typical job roles could include, Administrator, Business Support Officer, Office Junior Receptionist and could be in either the Public or Private sectors.


Essential Information

Entry Requirements

No formal entry requirements.

Course Length

12 months

Start Date

Set by the employer

Qualifications Achievable

Maths 1
English 1


 (Candidates will study and take the tests for level 2 in English and Maths once Level 1 has been achieved)


Government funding may be available for this qualification. Please contact us for details.


In the workplace. Some knowledge sessions and testing may take place at one of our campuses.

Awarding Body


Trainee Lettings Negotiator at Hose Rhodes Dickson.

• Shanklin, Isle of Wight •If you are looking for a new opportunity to earn while you learn, HTP could have the Apprenticeship for you! Hose Rhodes Dickson are looking to appoint...

Vacancies always available

If you can't find what you're looking for, please contact us.   Call us now • IoW: 01983 533926 • Portsmouth: 02392 374752  

The Learning Journey

1. On-programme

Training and development takes place during this part of the Apprenticeship. It may include a qualification if set in the Framework.

Formative assessment of skills, knowledge and behaviours is required in the delivery of the Apprenticeship and this will be outlined in the assessment plan.

Apprentices have to reach a minimum level of Maths and English set by the Apprenticeship. If they’ve not previously achieved this, they’ll need further study and support.

What apprentices learn while on-programme

‘On-programme’ is the learning phase for apprentices to pick up the skills, knowledge and behaviours set in each Apprenticeship. Apprentices need to complete 20% off-the-job training during the on-programme phase. Specific rules govern this and it must take place in the apprentice’s contracted hours. You can track and authorise the 20% through our e-portfolio, Smart Assessor.

Mandatory modules you will need to cover include:

  • Communication in a business environment;
  • Understand employer organisations;
  • Principles of providing administrative services;
  • Principles of business development products and information management;
  • Manage personal performance and development;
  • Develop working relationships with colleagues.

You will also be able to select from a range of optional units to suit you in your job role and workplace.


The apprentice, employer and training provider should have regular reviews to keep the apprentice on target. Apprentices need to develop behaviours to show they are professional, committed, work in a responsible and ethical manner and can reflect on their performance and are self-aware.


2. Assessment

In order to achieve the Apprenticeship, including the Diploma, candidates must demonstrate that they meet the relevant outcomes and demonstrate the required knowledge and understanding. This will be achieve through a balance of observations carried out by the Training Consultant and work based evidence produced by the candidate.


3. Apprenticeship Certificate

On successful completion, the end-point assessment organisation will apply to the Education and Skills Funding Agency (ESFA) for the Apprenticeship certificate. The certificate is sent to the apprentice’s employer.


On successful completion of this Apprenticeship you will have the option to progress onto the following:

Business Administrator Apprenticeship Level 3

Call us now • IoW: 01983 533926 • Portsmouth: 02392 374752

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