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• Seaview, Isle of Wight •

A wonderful opportunity to work in one of the Islands top hotels as an Apprentice Receptionist.

The Seaview Hotel Restaurant & Bar is a rare example of a unique independent British coastal hotel.  Located on the north-east Isle of Wight in the picturesque sailing village of Seaview it is very close to the Victorian town of Ryde.

What’s Involved/Duties:

  • Being the first point of contact either by phone or in person to the hotel;
  • Take bookings over the telephone by using a bespoke programme;
  • Invoicing and preparing payments on arrival and checkout;
  • Helping guests with any requirements during their stay;
  •  Taking restaurant bookings.

Desired Skills:

  • Communication skills;
  • Listening skills;
  • Accuracy with a good attention to detail;
  • Keyboard / typing skills;
  • An understanding of social media platforms;
  • Writing skills;
  • Numeracy skills.

Personal Qualities:

  • Have a friendly, helpful and positive nature;
  • Feel confident speaking with customers on the phone and in person;
  • Flexible;
  • Ability to work proactively;
  • Have a a can do attitude and be willing to assist in other departments, if needed;
  • Be determined to continually improve;
  • Have excellent attention to detail;
  • Be very organised with an ability to plan ahead.

Desired Qualifications:

  • No qualifications are needed, but the desire to work within a customer service environment is essential.  The role will also benefit a quick learner.

Qualifications to be Gained:

  • You will be working towards a Level 2 / 3 in Hospitality;
  • A chance to complete Functional Skills in Maths and English, if required.

Future Prospects:

  • Full time employment;
  • Opportunity to develop into a more senior role with increased responsibilities;
  • A fantastic accreditation to you Curriculum Vitae.

Wage:

  • Above National Apprenticeship Wage.

Possible Start Date:

  • As soon as possible.

 

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