Website Mountbatten

Vacancy Description:

Mountbatten, the Isle of Wight’s Local Hospice, are looking for an empathetic, caring person to undergo the Adult Care Worker Apprenticeship and begin to become an integral part of their Mountbatten Care at Home team. Mountbatten have been passionate about promoting and providing great care and support for people living with, affected by, or curious about death, dying and bereavement across the Isle of Wight for what will this year be 45 years. Their vision is of a world where all dying people and those close to them have access to expert, compassionate and cost-effective care of the highest quality, whatever the illness, whoever they are and wherever they happen to be.

As an Apprentice Mountbatten Carer, you will work in accordance with individual care plans written by a named nurse to provide care and support to patients with life-limiting illness, their families, and carers. You will be working flexibly across all care services provided by Mountbatten which will involve working in patients’ own homes or other places of care.

No experience is necessary as you will be provided with thorough training throughout the entire Apprenticeship which will enable you to build on your knowledge and skills to be successful in this role.

What’s Involved / Duties:

The following are the core responsibilities of this job role and what you will be working toward being able to do, by the end of the Apprenticeship you should be proficient in all of these, occasionally you may be required to carry out other tasks dependant on factors such as workload and staffing levels:


  • To deliver direct care, treatment and emotional support for patients as required within set protocols/policies in accordance with the patient’s individual care plan.
  • Provide individuals with information to enable them to exercise choice on how they are supported.
  • Promote the Health and Wellbeing of all individuals that you support
  • Have knowledge of the national and local strategies for safeguarding and protection from abuse
  • To assist in the day-to-day organisation of the service of carrying out duties as delegated by the Care at Home Team Leader or Inpatient Unit Sister.
  • Deliver care and support in a way that promotes customers’ independence, rights, choices, and inclusion in their communities
  • Maintain and develop professional relationships with customers
  • Ensure that confidentiality of information is maintained at all times.
  • Supporting respite care for families/carers as directed by the Senior Nurse in accordance with the patient/family/carer’s needs and care plan.
  • Encourage individuals to actively participate in how their care and support are delivered.
  • Recognise and access help when not confident or skilled in any aspect of care.
  • Maintain effective communication with patients, relatives and members of the multi-disciplinary team regarding all aspects of care demonstrating a variety of communication skills in accordance with the patient group and working to overcome barriers to communications e.g. with confused or disabled patients, etc. This includes reporting any concerns/issues regarding the patient or family to the senior on duty. Any urgent matters need to be reported to the duty Clinical Nurse Specialist (CNS) or Senior Nurse on the Inpatient Unit immediately.
Personal Qualities:
  • Full UK Drivers Licence
  • Good communication skills, written and oral
  • Ability to work effectively within a team
  • Ability to work under pressure
  • Ability to work to a deadline
  • Ability to work and think independently
  • Ability to prioritise and organise workload
  • Have empathy, compassion and patience
  • Keen to make a positive contribution to improving the quality of life for people with care and/or support needs
  • Able to act calmly in emergencies and respond in a professional manner to stressful and challenging behaviour
  • Able to work evenings and weekends as necessary
  • Commitment and dedication
Desired Personal Qualities:
  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Ability to work under pressure
  • Physically able to undertake the moving and handling required for role
Training Provided:
  • The successful candidate will be working towards the Level 2 Adult Care Worker Apprenticeship.
  • Off the job training will be provided, where you will have the time to complete your portfolio work, attend off job training seminars and have allocated time for mentoring and being shadowed.
Expected Apprenticeship Duration:
  • 15 months.
Hourly Wage:
  • National Minimum Wage for Age
Working Week:
  • 37.5 hours per week
  • This will include weekends, bank holidays, evenings/nights
Start Date:
  • ASAP