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• Cowes, Isle of Wight •

If you are looking for a new opportunity to earn while you learn, HTP could have the Apprenticeship for you!

Lanesend Primary School are looking for a Business Administration Apprentice to join their Family Support Team.

In keeping with the ethos, aims, targets and policies of the school and safeguarding legislation/protocols, the Family Support Apprentice will:

Facilitate the delivery of Family Support provision within the school community, providing a breadth of clerical and administrative support to the Family Support & Safeguarding Practitioner and Family Liaison Officer (Aunt FLO), in all aspects of practical and emotional support to pupils and families.

Other Duties would include:

  • Provide administrative support that facilitates and maximises the delivery and co-ordination of single agency and multi-agency communication, referrals, provisions, services, actions and processes,
  • To support the administrative delivery of the Early Help Assessment and Early Help Provision within the school community – supporting the needs of children of 4-11 years and their families,
  • To work as an integral member of the Family Support Team, providing a friendly, approachable and confidential point of contact for families,
  • To enter Family Support Interventions, provisions and data onto the School information Management System (SIMS),
  • To maintain the collection of Family Support Data (Excel) and input/track progress on SIMS to support in the regular upkeep of the School Provision Map,
  • To maintain the Family Support Team diary, co-ordinate main school diary input and room bookings,
  • To file all thresholds of Family Support Information,
  • To support in setting up for meetings and offering hospitality to visitors,
  • To circulate minutes/plans of meetings – within and external to the school setting,
  • To distribute Family Support related letters and documentation to staff and parents and external agencies,
  • To manage the upkeep of the Family Support resources/information and support in the ‘growth’ of this provision (electronically and paper based) – log and record all resources, track resources on loan, ensure that the area is tidy and user/customer friendly,
  • To maintain and update Family Support materials and documentation subject to team input,
  • To maintain an up to date Family Support contact list,
  • To produce Family Support visuals tailored to support family and pupils individual needs.  To ensure that master copies of generic visuals are well stocked and available,
  • To establish positive relationships with pupils and families,
  • To be a point of contact for both telephone and face to face enquiries from parents and outside agencies,
  • With guidance from the Family Support Team, to work collaboratively with professionals from a range of agencies supporting pupils and their families,
  • Follow procedures laid down in the School Safeguarding Policy for reporting and recording concerns,
  • To maintain appropriate and confidential written records and support the team in the upkeep and storage of confidential records,
  • To support in producing reports for reviews and meetings as required, gathering information as necessary,
  • To support in the administrative elements of family/pupil transitions, including families moving into and out of the school setting and liaison with ‘feeder’ pre-school settings,
  • To deliver the administrative aspects of provision that support pupils’ pastoral needs including help with emotional, social, welfare, care and health matters,
  • Under the guidance of the Family Support Team to liaise with parents and staff regarding pupils’ pastoral concerns,
  • To provide administrative support to the school ‘Aunt FLO’ in working with parents and pupils to improve attendance and liaising with EWO (Education Welfare Officer),
  • To understand, adhere to and support in applying school policies in relation to safety and welfare, attendance, behaviour, safeguarding and hearing the voice of the pupils,
  • To attend relevant school meetings as required,
  • To respect confidentiality at all times,
  • To attend relevant training and under the direction/supervision of Family Support Team and Apprentice provider to take responsibility for own development and participate in performance and development review processes,
  • To comply with individual responsibilities, in accordance with the role, for health & safety in the workplace,
  • To ensure that all duties and services provided are in accordance with the School’s Equal opportunities Policy.

You will have the full support of senior staff in training for the above duties.

Desired Qualifications:

  • Would ideally have good numeracy and literacy skills.

Desired Skills:

  • Proficient in technology: Microsoft packages, aptitude and ability to train and become proficient in operating the SIMS database, inputting and reporting of data, email, camera, photocopying, scanning, formatting and layout of documents;
  • Verbal communication: Telephone, email and face to face;
  • Written communication:  Emails, message taking and delivery, notes/letters/memos to staff/parents, diary inserts, appointments, upkeep of files, publicising events, meeting recording, preparation and distribution of internal and external documents/post;
  • Literacy:  Proof reading and written skills as noted above,
  • Interpersonal:  Contact with parents, children, staff, governors and external professionals, greeting and escorting external visitors, telephone calls and relaying message;
  • Recording: Receiving and circulating Family Support documents in school, upkeep of filing systems, retrieval of information as and when required, confidential file management, confidential disposal of AEN documentation, archiving.

Personal Qualities:

  • Confident,
  • Attention to detail,
  • Organised,
  • Keen interest in Business Administration,
  • Personable,
  • Positive,
  • Committed,
  • Enthusiastic,
  • Friendly with a professional communications/customer service approach.

Training Provided:

  • You will undertake the Level 2/Level 3 Business Administration Apprenticeship framework – you will be required to work towards you qualification whilst working – gaining valuable knowledge and skills – you will also be required to attend off the job training workshops,
  • SIMS training,
  • Safeguarding training – Level 2,
  • Additional training to be undertaken in keeping with the requirements of the role and school.

Weekly Wage:

  • £3.70 per hour.

Expected Apprenticeship Duration:

  •  12 months.

Possible Start Date:

  • TBC.

Enquire about this vacancy

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