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Hospitality Manager Level 4 Apprenticeship

Programme Type: Higher Apprenticeship Standard
Availability: All areas
Hospitality manager

Is it for me?

This Apprenticeship is for people with a passion for exceeding customers' expectations and who want to gain the knowledge and skills to help them develop their career further in this exciting industry. Individuals in this role are highly motivated team leaders that combine a talent for management with excellent industry skills.
Essential Information
Entry Requirements
No formal entry requirements
Course Length
16 months
Start Date
Set by the employer
Qualifications Achievable

Maths & English Level 2 if required

Location(s)
Mainly in the workplace. Some knowledge sessions and testing may take place at one of our campuses.

Overview

The Hospitality Manager Apprenticeship is for managers, or those wishing to progress to a management position, who work in a range of organisations including bars, restaurants, cafés, conference centres, banqueting venues, hotels and contract caterers. Hospitality managers have a high level of responsibility and are accountable for fulfilling the business vision and objectives. This apprenticeship will provide you with the business, people and customer relation skills you need to be successful in this role.
What will I learn?

During your Apprenticeship you will gain a deeper understanding of operating models which help achieve the businesses objectives. You will learn how to monitor and manage income and costs and use forecasting to set targets, control resources, prepare financial cases and evaluate sales and productivity. As part of your training you will also have the opportunity to develop your people skills, gain the knowledge needed to identify and manage risk and learn how to develop talent to improve individual and team performance.  In addition will have the chance to develop a deeper insight into the customer service journey, the impact of service failure on the business and how to implement service recovery strategies and provide clear direction for teams to achieve objectives.

Which specialist areas will I be able to select from?

As part of your Apprenticeship you will have the chance to develop in a specialist area to develop your technical skills and expertise. You can choose from a range of options including food and beverage service, house keeping, front office, revenue, conference and events, outlet, kitchen or multi-functional management.

How will I be assessed?

Throughout your programme you will work with your HTP Training Consultant who will provide continuous assessment and feedback to ensure you achieve your Apprenticeship standard. Once you have completed training you will demonstrate what you have learnt through a multiple choice test, business project and professional discussion.

Need to go deeper into the details of this Apprenticeship?

Full, up-to-date details of this Apprenticeship can be found on the Institute for Apprenticeships website here:

What can I do after this Apprenticeship?

On completion of this Apprenticeship you will be able to progress onto a Level 5 Apprenticeship in Operations Departmental Management.
Contact us now and get onto your career-boosting Apprenticeship

Newport Old Grammar School Campus: 01983 533926

Portsmouth Lakeside Campus 02392 374752