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Hospitality Manager Level 4 Apprenticeship
Is it for me?
Maths & English Level 2 if required
What will I learn?
During your Apprenticeship you will gain a deeper understanding of operating models which help achieve the businesses objectives. You will learn how to monitor and manage income and costs and use forecasting to set targets, control resources, prepare financial cases and evaluate sales and productivity. As part of your training you will also have the opportunity to develop your people skills, gain the knowledge needed to identify and manage risk and learn how to develop talent to improve individual and team performance. In addition will have the chance to develop a deeper insight into the customer service journey, the impact of service failure on the business and how to implement service recovery strategies and provide clear direction for teams to achieve objectives.
Which specialist areas will I be able to select from?
As part of your Apprenticeship you will have the chance to develop in a specialist area to develop your technical skills and expertise. You can choose from a range of options including food and beverage service, house keeping, front office, revenue, conference and events, outlet, kitchen or multi-functional management.
How will I be assessed?
Throughout your programme you will work with your HTP Training Consultant who will provide continuous assessment and feedback to ensure you achieve your Apprenticeship standard. Once you have completed training you will demonstrate what you have learnt through a multiple choice test, business project and professional discussion.