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Hospitality Supervisor Level 3 Apprenticeship

Programme Type: Apprenticeship

Availability: All areas

Is it for me?

Hospitality Supervisors work across a wide variety of businesses including bars, restaurants, cafes and hotels. This apprenticeship will give you the skills you need to motivate a team, deliver fantastic customer service and take the next step in your career in the hospitality industry.

Essential Information

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Entry Requirements

No formal entry requirements

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Course Length

15 months

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Start Date

Set by the employer

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Qualifications Achievable

Maths & English Level 2 if required

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Location(s)

Mainly in the workplace. Some knowledge sessions and testing may take place at one of our campuses.

Overview

Hospitality Supervisors typically work under pressure and provide vital support to management teams, supervise hospitality services and run shifts. As part of this apprenticeship you can choose to specialise in a variety of functions as a supervisor which reflect the multi-functional nature of the industry.

What will I learn during the programme?

During your Apprenticeship you will gain the knowledge and skills you need to supervise hospitality services, run shifts and motivate your team to provide excellent customer service and achieve business targets. You will learn how to monitor operational procedures, working practices and make recommendations for business improvements. You will also develop your leadership skills and confidence to set challenging objectives and provide support to enable team members to achieve targets, continuously improve and accomplish the best results possible. Your apprenticeship will also provide you with a deeper understanding of sales and marketing strategies to enable you to make suggestions for future activities within your area of responsibility.

Which specialist areas will I be able to select from?

As part of your programme you will be able to select a specialist area in which you would like to develop your supervisory skills. The choice includes food and beverage, bar, house keeping, concierge, front of house, events and outlet supervision.

How will I be assessed?

Throughout your programme you will work with your HTP Training Consultant who will provide continuous assessment and feedback to ensure you achieve your Apprenticeship standard. Once you have completed training you will demonstrate what you have learnt through a multiple choice test, practical observation and business project.

What advice and guidance can I expect to receive?

From the time you contact us, during training, and after you complete your programme, our experienced staff are on hand to provide you with the help and advice you need to achieve your career aspirations. More information about the Careers Programme we offer can be found on our Support Page or contact one of our Recruitment and Careers Advisors using our Contact Form or by calling 01983 533926.