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Retail Manager Level 4 Apprenticeship

Programme Type: Higher Apprenticeship Standard
Availability: All areas
Retail apprentice

Is it for me?

If you are experienced in retail and are keen to gain qualifications to help progress your retail management career then this apprenticeship is for you.
Essential Information
Entry Requirements
No formal entry requirements
Course Length
16 months
Start Date
Set by the employer
Qualifications Achievable

Maths & English Level 2 if required

Mainly in the workplace. Some knowledge sessions and testing may take place at one of our campuses.


Retail managers are responsible for delivering sales targets and a positive experience to customers that will encourage repeat custom and loyalty to the brand / business. It is a diverse role that includes leading and developing a team to achieve business objectives and work with a wide range of people, requiring excellent communication skills. Maximising income and minimising wastage are essential to the job and your Apprenticeship will enable you to develop a sound understanding of business and people management principles to support the achievement of the vision and objectives of the business. Retail managers champion the way for personal development, training and continuous improvement, encouraging their team to develop their own skills and abilities to enhance business performance and productivity.
What will I learn?

You will gain a deeper understanding of the business vision and your own role and responsibility in the delivery of business objectives. You will further develop your insight into the key drivers in the customer journey and how managing positive customer experiences increases sales, customer spend and loyalty, and the resulting financial impact on the business. You will also extend your knowledge and skills in leadership and marketing to enable you to communicate marketing objectives to team members and drive results.

How will I be assessed?

Throughout your training you will work closely with your Training Consultant who will provide continuous assessment and feedback to enable you to gain the skills and knowledge you need to successfully complete your Apprenticeship in Retail Management. Once your formal delivery has finished you will demonstrate what you have learnt through a written test, completion of a retail business project and a professional discussion.

Need to go deeper into the details of this Apprenticeship?

Full, up-to-date details of this Apprenticeship can be found on the Institute for Apprenticeships website here:

What can I do after this Apprenticeship?

On completion of this Apprenticeship you will be able to progress onto the Operations/Departmental Manager L5 Apprenticeship or a degree apprenticeship programme.
Contact us now and get onto your career-boosting Apprenticeship

Newport Old Grammar School Campus: 01983 533926

Portsmouth Lakeside Campus 02392 374752