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Hospitality Manager Level 4 Apprenticeship

Programme Type: Apprenticeship

Availability: All areas

Is it for me?

This Apprenticeship is for people with a passion for exceeding customers' expectations and who want to gain the knowledge and skills to help them develop their career further in this exciting industry. Individuals in this role are highly motivated team leaders that combine a talent for management with excellent industry skills.

Essential Information

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Entry Requirements

No formal entry requirements

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Course Length

16 months

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Start Date

Set by the employer

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Qualifications Achievable

Maths & English Level 2 if required

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Location(s)

Mainly in the workplace. Some knowledge sessions and testing may take place at one of our campuses.

Overview

The Hospitality Manager Apprenticeship is for managers, or those wishing to progress to a management position, who work in a range of organisations including bars, restaurants, cafés, conference centres, banqueting venues, hotels and contract caterers. Hospitality managers have a high level of responsibility and are accountable for fulfilling the business vision and objectives. This apprenticeship will provide you with the business, people and customer relation skills you need to be successful in this role.

What will I learn?

During your Apprenticeship you will gain a deeper understanding of operating models which help achieve the businesses objectives. You will learn how to monitor and manage income and costs and use forecasting to set targets, control resources, prepare financial cases and evaluate sales and productivity. As part of your training you will also have the opportunity to develop your people skills, gain the knowledge needed to identify and manage risk and learn how to develop talent to improve individual and team performance. In addition will have the chance to develop a deeper insight into the customer service journey, the impact of service failure on the business and how to implement service recovery strategies and provide clear direction for teams to achieve objectives.

Which specialist areas will I be able to select from?

As part of your Apprenticeship you will have the chance to develop in a specialist area to develop your technical skills and expertise. You can choose from a range of options including food and beverage service, house keeping, front office, revenue, conference and events, outlet, kitchen or multi-functional management.

How will I be assessed?

Throughout your programme you will work with your HTP Training Consultant who will provide continuous assessment and feedback to ensure you achieve your Apprenticeship standard. Once you have completed training you will demonstrate what you have learnt through a multiple choice test, business project and professional discussion.

What advice and guidance can I expect to receive?

From the time you contact us, during training, and after you complete your programme, our experienced staff are on hand to provide you with the help and advice you need to achieve your career aspirations. More information about the Careers Programme we offer can be found on our Support Page or contact one of our Recruitment and Careers Advisors using our Contact Form or by calling 01983 533926.