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Retailer Level 2 Apprenticeship
Programme Type: Intermediate Apprenticeship Standard
Availability: All areas
Is it for me?
If you enjoy working with people and helping them to purchase products and services from retail organisations such as department stores, garden centres, supermarkets and online businesses and are passionate about exceeding customers' expectations this apprenticeship is for you.
Essential Information
Entry Requirements
No formal entry requirements
Course Length
13 months
Start Date
Set by the employer
Qualifications Achievable
Up to Maths & English Level 2 if required
Location(s)
Mainly in the workplace. Some knowledge sessions and testing may take place at one of our campuses.
What advice and guidance can I expect to receive?
From the time you contact us, during training, and after you complete your programme, our experienced staff are on hand to provide you with the help and advice you need to achieve your career aspirations. More information about the Careers Programme we offer can be found on our Support Page or contact one of our Recruitment and Careers Advisors using our Contact Form or by calling 01983 533926.
Overview
The main purpose of a retailer is to assist customers when they purchase products and services, which requires a good understanding of the stock being sold, the variety of ways customers can shop and the ability to process payments, for example, using a till. Retailers enjoy direct contact with a wide range of people and are motivated by completing a sale and knowing a customer is happy with their purchase. They can work in a variety of shops and other retail establishments: small boutiques, large high street chains, supermarkets and well-known department stores are just some examples. More specialist retailers include funeral services, garden centres, delicatessens and people who work in remote environments for example in telephone, on-line and mail order retail.
What will I learn during the programme?
During your Apprenticeship you will gain the knowledge and skills you need to positively interact with customers, increase sales and how to process payments. You will research methods for communicating with people face to face and remotely and gain an understanding of purchasing habits, customer loyalty and how to achieve repeat business. You will also study marketing and how to promote an organisations unique selling point, develop straplines and promotions and develop advertising campaigns.
How will I be assessed?
During your Apprenticeship you will work closely with your Training Consultant who will provide continuous assessment and feedback to ensure you develop the knowledge and skills you need to successfully complete your apprenticeship. Once you have completed your training you will demonstrate what you have learnt through a multiple choice test, practical observation and professional discussion.
Need to go deeper into the details of this Apprenticeship?
Full, up-to-date details of this Apprenticeship can be found on the Institute for Apprenticeships website here:
What can I do after this Apprenticeship?
On completion of this Apprenticeship you will be able to progress onto the Retail Team Leader Advanced Apprenticeship.
What advice and guidance can I expect to receive?
From the time you contact us, during training, and after you complete your programme, our experienced staff are on hand to provide you with the help and advice you need to achieve your career aspirations. More information about the Careers Programme we offer can be found on our Support Page or contact one of our Recruitment and Careers Advisors using our Contact Form or by calling 01983 533926.
Contact us now and get onto your career-boosting Apprenticeship
